Last updated: 30 July 2026
This Privacy Policy explains how Lynn’s, a brand of Premiere Illuminations (“Lynn’s”, “we”, “us” or “our”), collects, uses, stores and shares personal information when you visit lynns.in, purchase our products, contact us or otherwise interact with our services.
By using our website, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the website.
Information we collect
Depending on how you interact with us, we may collect the following information:
Information you provide directly
Your name, email address and telephone number.
Your billing and delivery addresses.
Details relating to your orders, purchases, returns, replacements and refunds.
Account information if you create an account on our website.
Information included in enquiries, reviews, feedback or communications sent to us.
Marketing preferences and consent choices.
Payment information
Payments are processed through third-party payment service providers such as Razorpay. We do not ordinarily receive or store your complete card, bank account or UPI credentials. Payment providers may collect and process payment information in accordance with their own privacy policies and legal obligations. We may receive limited transaction information, such as payment status, transaction reference, payment method and amount paid.
Information collected automatically
When you use our website, certain technical information may be collected automatically, including:
Your IP address.
Browser and device information.
Operating system.
Pages viewed and links selected.
Referring website or source.
Approximate location derived from your IP address.
Dates and times of website visits.
Shopping-cart and checkout activity.
Information collected through cookies, pixels and similar technologies.
How we use your information
We may use personal information to:
Process and fulfil orders.
Confirm payments and transactions.
Arrange packing, dispatch, tracking and delivery.
Communicate about orders, cancellations, refunds, replacements and customer-service requests.
Create and manage customer accounts.
Detect and prevent fraud, misuse and security incidents.
Maintain and improve our website, products and customer experience.
Analyse website traffic and shopping behaviour.
Send marketing communications where you have consented or where otherwise permitted by law.
Display and measure advertising.
Maintain business, tax, accounting and regulatory records.
Comply with applicable legal obligations.
Establish, exercise or defend legal claims.
Cookies and similar technologies
Our website uses cookies and similar technologies to operate and improve the website.
Cookies may be used to:
Keep products in your shopping cart.
Remember login and account preferences.
Enable checkout and payment functions.
Maintain website security.
Understand website usage and performance.
Remember cookie and marketing preferences.
Measure the effectiveness of advertisements.
Provide more relevant advertising where permitted.
Some cookies are necessary for the website to function. Other analytics or advertising cookies may be used subject to your choices and applicable law. You can manage or block cookies through your browser settings and, where available, through our cookie-consent controls. Blocking certain cookies may prevent parts of the website, shopping cart or checkout from functioning correctly.
Analytics and advertising
We may use analytics and advertising services, including services provided by Google, Meta and other platforms, where enabled.
These providers may use cookies, pixels or similar technologies to collect information about how you use our website and interact with our advertisements. This information may be used to measure website traffic, understand customer behaviour, evaluate advertising performance and provide relevant advertisements. Your use of these third-party services is also subject to the respective provider’s privacy practices.
How we share information
We may share personal information with service providers where reasonably necessary to operate our business, including:
Website hosting and technology providers.
WordPress and WooCommerce service providers.
Payment processors such as Razorpay.
Courier, logistics and delivery partners.
Email, communication and customer-support providers.
Analytics, security and fraud-prevention providers.
Advertising and marketing platforms.
Accountants, auditors, professional advisers and regulatory authorities.
These parties may process information only to provide their services to us, meet their legal obligations or as otherwise described in their own privacy policies.
We may also disclose information:
When required by law, regulation, court order or lawful governmental request.
To investigate suspected fraud, security incidents or unlawful activity.
To protect our rights, customers, employees or the public.
In connection with a merger, restructuring, sale or transfer of all or part of our business.
When you have provided consent or requested the disclosure.
We do not sell your personal information for monetary consideration.
Order fulfilment and delivery
To deliver an order, we may provide your name, delivery address, telephone number, email address, order reference and other reasonably necessary delivery information to courier and logistics partners. Delivery partners may use this information to transport the order, provide tracking updates, contact you regarding delivery and complete proof of delivery.
Marketing communications
Where you have opted in or where otherwise permitted by law, we may send product updates, offers or other marketing communications by email or other communication channels. You may unsubscribe from promotional emails by using the unsubscribe link in the message or by contacting hello@lynns.in.
Even if you opt out of promotional communication, we may continue to send essential non-promotional messages concerning your orders, payments, account, product-safety information or customer-service requests.
Customer accounts
If you create an account, we store the information associated with your account and order history. You are responsible for keeping your login details confidential. Please contact us promptly if you believe your account has been accessed without permission.
Reviews and user-submitted content
If you submit a product review, testimonial or other content intended for public display, your chosen name and submitted content may be visible to other website visitors. Please do not include sensitive or confidential personal information in public reviews. We may moderate or remove submitted content where reasonably necessary, including content that is unlawful, misleading, abusive, irrelevant or infringes another person’s rights.
Third-party links and embedded content
Our website may contain links to or content from third-party websites and services. Third parties may independently collect information when you interact with their websites, content or services. We do not control their privacy practices and encourage you to review their privacy policies before providing personal information.
Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to:
Fulfil and document transactions.
Provide customer support.
Maintain tax, accounting and regulatory records.
Prevent fraud and maintain security.
Resolve disputes.
Enforce our agreements.
Meet applicable legal requirements.
Retention periods may vary depending on the nature of the information and our legal or operational obligations.
Data security
We use reasonable administrative, technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. However, no method of transmitting or storing information is completely secure. We cannot guarantee absolute security, and you should avoid sending sensitive information through unsecured communication channels.
Your rights and choices
Subject to applicable law, you may have the right to:
Ask whether we hold personal information about you.
Request access to your personal information.
Ask us to correct inaccurate or incomplete information.
Request deletion of information where legally applicable.
Withdraw consent where processing is based on consent.
Opt out of marketing communications.
Raise a complaint concerning our handling of your information.
Certain requests may be restricted where we are required to retain information for legal, accounting, fraud-prevention, security or contractual purposes.
We may need to verify your identity before completing a request.
To submit a privacy request, email hello@lynns.in.
Children’s privacy
Our website and products are not directed specifically at children. We do not knowingly collect personal information directly from children without appropriate authorisation. If you believe a child has provided personal information to us without appropriate consent, please contact hello@lynns.in.
International processing
Some technology, payment, analytics, communication or advertising service providers may store or process information outside India.
Where this occurs, information will be handled subject to applicable law and the safeguards maintained by the relevant service provider.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes to our business, website, services, technology or legal obligations. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.
Contact us
For questions, complaints or requests concerning this Privacy Policy or your personal information, contact:
Business and Privacy Contact
Lynn’s is a brand of Premiere Illuminations.
Premiere Illuminations
#102/A, Kadakola Industrial Area
Mysore – 571311
Karnataka, India
Website: https://lynns.in
Privacy and Grievance Contact: Quality & Customer Care Executive
Telephone: +91 97415 19555
Email: hello@lynns.in
